service satisfaction graphicIs there ever a convenient time to need plumbing repairs? Of course not. And that is precisely why you need a plan of action to put into place when an emergency arises. What you do in the first two minutes after a pipe bursts, for example, can determine whether the damage you incur is calculated in the hundreds of dollars or thousands of dollars.

Your home’s plumbing is a system. When properly maintained, it can operate safely and efficiently for years. The problems arise when the system is neglected. Sometimes this neglect takes the form of pipes not being properly insulated, of faucets left alone while leaking, or of a hot water heater that has never been drained since it was installed years ago.

Even if you yourself are good about maintenance, there is often little assurance that the previous owner of your house did any maintenance at all. You may be facing an uncertain future when it comes to the proper operation of your plumbing system.

Here is our best advice

Get a plumber on your team! Don’t wait until you have a crisis before contacting a plumber. That’s like shopping for a doctor when you’re having a heart attack. Rather, take some time to identify a plumbing company that can offer you a broad range of plumbing services that includes 24-hour emergency repairs.

We’d like you to consider choosing The Plumbing Source to be your “go to” plumbing repair partner! Here’s why we think we’re a good fit for you:

We have a lot of experience. We’ve been serving all of northeast Ohio since 1985 and now have more than 15 plumbers and technicians with extensive experience in emergency plumbing repairs. No matter what you encounter, we’ve probably handled it before, and that can give you a lot of peace of mind. We think 30+ years of service is a record to stand on.

We’re available when you need us. You want a plumber you can reach 24 hours a day, every day of the year. Not many plumbers offer such service, but we do. We’ve responded to problems in the middle of the night, during national holidays, and on Christmas day. Put our 24-hour emergency hotline number in your phone: 877-768-7239. Now relax. Even if you’re on vacation and the dog sitter discovers a problem, we’re just a phone call away.

Our entire staff is professionally trained. We go far beyond just being good at plumbing, heating and air conditioning. We make sure to protect your carpet and floors when coming into and out of your home. And we always give you options and accurate cost estimates after assessing your situation in person. You should insist on that level of professionalism no matter who you hire.

We have a record of customer satisfaction. For more than 30 years, we’ve had an A+ rating with the Better Business Bureau. You can’t get that unless you take customer satisfaction very seriously, and we do just that! We’ve also won the Angie’s List Super Service Award for 17 years in a row. We are proud of our record of customer retention. Once you experience working with us, we’re confident you’ll not only be one of our customers for life but that you’ll refer your  friends and neighbors to us. Such referrals have been the foundation of our company growth.

So the next time you need plumbing services of any kind, please call The Plumbing Source at 216-365-0600 or on our 24-hour hotline at 877-768-7239.

And remember, when you call The Plumbing Source, you’ve made the RIGHT call!