What Our Customers Are Saying
Since 1985, The Plumbing Source has been the go-to choice for homeowners and businesses across Northeast Ohio. Our dedication to reliable, top-quality plumbing, drain, and sewer services has earned us the trust of our community and countless five-star reviews. See why our customers continue to rely on us!
Rating
Called your service a second time for another problem. Kyle fixed the issue for very quickly and for little money. I will recommend him to anyone using this company.
Our gas fireplace was leaking gas and our HVAC service said to contact a fireplace service. We did. They charged us $250 clean the glass, vaccuum the logs, add sand, and identify where the leak was. They proceeded to say they could not fix it and to call a plumber. Haven had just been at our neighbor's house to repair a gas line, so we called them. They came out, confirmed the leak was in the valve where we turn the fireplace on. Since our fireplace is 30 years old, it required two days to repair, but they did a stellar job. We didn't want to replace the unit, so it was less costly to repair. A replacement valve was not readily available due to the age, but Haven found one and saved us in the long run. Great, and FAST service! Would certainly recommend them, and use them again.
Five star for the prompt communication and professionalism. Tyler was able to identify the issues for 2 sump pumps quickly and explained how did they solve the issues. I think their price is fair too. I will definitely recommend their service to my friends.
Kyle was amazing!!!! He definitely eased my mind during a stressful time in my life. His knowledge of the business and clear communication was reassuring and positive. This company is truly a community gem. I will be sure to use them for all my future plumbing needs. Please check them out.
Very happy with the service I received once again from The Plumbing Source/Haven. This is my third time using them. My shower drain was backing up and they promptly took care of the problem. A shout out to Johnny, my technician, who is very knowledgeable and professional. Wouldn’t use any other company!
Worked with Kyle McKenney from Haven - he was prompt, professional, helpful, friendly, and reasonably priced. He came during the service window, called me before he showed up at the house, explained the problem (broken disposal) and my options with me, and came back within the week to install a new unit. I really enjoyed working with him and would definitely call again. Thanks!
The staff are always polite and accommodating. The work they do is always excellent and I appreciate Majeic. He is hard working, polite, keeps me updated on the work he’s doing.
I had to replace my water heater, suddenly, and i had no idea who to call. My friend recommended your company and i am so happy she did! The person who took my call was so nice and was able to get me on the schedule for the next day, which happened to be the friday before easter. Dan, my tech, arrived and ordered the water heater and installed the same day. I highly recommend the plumbing source If you are lucky, you will get dan!!!
Our one and only toilet got stopped up at around midnight. Plumbing Source/Haven was the only company that has 24-hour emergency service. The technician was very knowledgeable and fixed the problem quickly.
Al was great! - very professional & kind. I had gas leaks in the basement line. He walked me through all the repairs that were needed & then got everything done quickly & thoroughly.
Excellent work. Efficient and knowledgeable. We use them on the farm ALOT and they are quick, competent and efficient.
Really great & timely service. Needed new taps for a new washer and they were able to knock it out very quickly!
Tony was great! Explained the problems and repairs. Cleaned up everything beautifully!
I received a quick and friendly service from Alen. I will definitely will return to Rooter for future service.
I have used Plumbing Source for years. It is easy to get a timely appointment and each service technician is knowledgeable and professional and efficient. Service is topnotch.
They came promptly on a Sunday, and had my issue fixed, professionally and neatly. Majic and Jack were very personable and knowledgeable. I wouldn't hesitate to use them again and highly recommend The Plumbing Source.
I have had The Plumbing Source work on numerous issues in both my home and business. They are very professional have been prompt in responding to emergencies. When there have been less expensive options to solve an issue, they have given me all the pros and cons to each issue. I highly recommend their services for your plumbing needs!
My water heater gave out with no warning. It was 13 years old. The Plumbing Source, Haven, came that day. The 2 technicians were polite, efficient and did a great job.
I called for service the service man arrived within 30 minutes repaired my shower that would not stop running water it was fixed and charged me under 200 dollars the last company wanted close to 500 and knows I have had no water since Friday and fixed the main valve shut off but the water was still running.so I had no water since Friday this company resolved my issue in 30 minutes. I will not be going to other company. I highly recommend this company.
No matter how many times we call Plumbing Source / Haven, they come when they say, are reliable, and quote us before they do any work. Piotr has been to the house twice and does excellent work and makes good recommendations.
Thorough, very profession technician. Very happy with his help and advice. Recommend highly.
Great service, they showed up on time, Tyler was very friendly and was very knowledgeable, will use them again
Came out within hours of being called and fixed multiple leaks in a crawl space during one of the coldest days of the year ( or decade)
Tyler arrived on time, was professional, knowledgeable and efficient. It was an unfortunate circumstance that killed our water heater. Tyler evaluated the potential problem, explaining the problem in easily understandable terms, assessed the potential range of costs, advantages and disadvantages of the replacement options, and had the water heater fully installed within the three-hour timeframe he had estimated, including some additional work to assure the cause of problem would not affect the new water heater in the future. Very pleased with the service and the installation.
I am grateful for good people who take the time to Listen and educate. The Team Arrived on time did some troubleshooting/testing educated me and then identified the root cause. It was refreshing to know that people genuinely care with the service they provide.
Piotr was great! Made sure to explain everything and answer all of my questions when replacing our hot water tank. I appreciate how quickly they were able to get here!
Dan came in and had my boiler up in running within an hour. The guy that installed it 2 years ago could not figure it out. Plus he had help. Plumbing Source great job. And thank you Dan!!
The tech got here at the early end of the given time range which was great. They were able to diagnose the issue and get a new water heater installed within about 2-3 hours. The price was in the normal range but worth it for the responsive service.
Freezing day in NE Ohio, yet we got a tech at our home in under 2 hrs. Pipes unfrozen an hour or so later. Amazing service. Cost didn't matter. But affordable.
Absolute pleasure to work with these guys! You can tell they’re professionals that have been doing this for a while
The guys made extra effort to get to me same day. Made repairs quickly. Answered all my questions. Very polite and professional. Would highly recommend.
Just got an estimate on the drain from the roof. They explain what needed to be fixed, and why it has to be fix
Always quick professional service at a reasonable price. And always a pleasure to see Dan on the job. No need to ever look further than Plumbing Source. Recommended to all my friends.
Technicians came out, requested detailed information so they could accurately diagnose problem. Found it. Fixed it. Very professional, but friendly. Also gave advice for unrelated potential problem! Have used your service for years and will NOT switch!
We have been customers for many years. I can't say enough about this company. Everyone is pleasant, polite and helpful. Johnny took his time and explained everything. We are extremely satisfied!
Needed a faucet repaired and water heater replaced. Was very happy with the response time for repairs; Was also very happy with the explanation for what was wrong and why I needed a replacement versus a repair. Plumbers were very professional, work was done quickly. Everything cleaned up very well! Felt the price was reasonable as well.
I called in the morning and was able to get an appt for the same day. The company sent a picture of my professional and gave me a call to let me know he would be at my home within 30 minutes. Johnny my plumbing specialist was very professional, knowledgeable and friendly. If need further services I would definitely recommend Plumbing Source.
I called early in the morning for service to fix a clogged kitchen sink. Johnny & Kyle were quickly dispatched and arrived ready for anything. They did a complete inspection and quickly resolved the problem. Both were confident and knowledgeable about how to repair the situation and did so quickly. Thank you, Plumbing Source!
My technician Brandon Clark was very helpful and offered some solutions without being pushy. I appreciate that he explained things to me so that I would better understand. I will definitely continue to have all my work done through the Plumbing Source!
I have used the for many projects and problems and they always do a great job. They recently repaired my boiler and it's working great. Their boiler man, Dan is very professional and extremely knowledgeable. I certainly plan on using again when needed for my plumbing and my heating.
Tyler and his apprentice arrived on schedule and were professional in both appearance and demeanor. They efficiently addressed two issues, provided excellent customer service, and repaired the problems thoroughly. They also cleaned up the work area before leaving, which we greatly appreciated. From the initial call to schedule service through paying Plumbing Source’s reasonable fee, the entire experience was smooth and positive. We will call on them for future plumbing matters.
We had the main valve for the house replaced, cartridges replaced in one bath, an outside faucet replaced and a toilet rebuilt. Maciej and his partner gave us three options on cost and carefully reviewed them. They worked quickly and efficiently using high quality parts. Our house is in better condition because of the work. When they were done, Maciej went around the house and reviewed everything they did. We’re going to ask the Maciej do all the work at our home.
Mack and Casey were very professional, prompt and attentive to our needs. Mack explained issues and possible solutions before starting any work. Once they started working, they worked diligently and finished in a timely manner. We are happy we chose Plumbing Source for our well storage tank (& parts) replacement. We would recommend them.