What Our Customers Are Saying
Since 1985, The Plumbing Source has been the go-to choice for homeowners and businesses across Northeast Ohio. Our dedication to reliable, top-quality plumbing, drain, and sewer services has earned us the trust of our community and countless five-star reviews. See why our customers continue to rely on us!
Rating
No matter how many times we call Plumbing Source / Haven, they come when they say, are reliable, and quote us before they do any work. Piotr has been to the house twice and does excellent work and makes good recommendations.
Came out within hours of being called and fixed multiple leaks in a crawl space during one of the coldest days of the year ( or decade)
Tyler arrived on time, was professional, knowledgeable and efficient. It was an unfortunate circumstance that killed our water heater. Tyler evaluated the potential problem, explaining the problem in easily understandable terms, assessed the potential range of costs, advantages and disadvantages of the replacement options, and had the water heater fully installed within the three-hour timeframe he had estimated, including some additional work to assure the cause of problem would not affect the new water heater in the future. Very pleased with the service and the installation.
The tech got here at the early end of the given time range which was great. They were able to diagnose the issue and get a new water heater installed within about 2-3 hours. The price was in the normal range but worth it for the responsive service.
Freezing day in NE Ohio, yet we got a tech at our home in under 2 hrs. Pipes unfrozen an hour or so later. Amazing service. Cost didn't matter. But affordable.
Absolute pleasure to work with these guys! You can tell they’re professionals that have been doing this for a while
Just got an estimate on the drain from the roof. They explain what needed to be fixed, and why it has to be fix
We have been customers for many years. I can't say enough about this company. Everyone is pleasant, polite and helpful. Johnny took his time and explained everything. We are extremely satisfied!
I have used the for many projects and problems and they always do a great job. They recently repaired my boiler and it's working great. Their boiler man, Dan is very professional and extremely knowledgeable. I certainly plan on using again when needed for my plumbing and my heating.
We had the main valve for the house replaced, cartridges replaced in one bath, an outside faucet replaced and a toilet rebuilt. Maciej and his partner gave us three options on cost and carefully reviewed them. They worked quickly and efficiently using high quality parts. Our house is in better condition because of the work. When they were done, Maciej went around the house and reviewed everything they did. We’re going to ask the Maciej do all the work at our home.
Thank you Al Sidoti and his assistant from Plumbing Source for a thorough checkup and cleaning of the sewer lines and removal of tree roots that clog the lines. After an inspection and detailed explanation of the necessary work I was given the estimate and the job commenced. All my questions were answered and I appreciated being advised on how to maintain the lines. Excellent work!
Today I had problem in my bathroom,.They looked very well and explained to me very clear. I love that he talk with respect and you can see he have knowledge. They will coming back to changed my shower handle.
I have had consistent terrific experience with the plumbing source - from scheduling to clear arrival times to professional experienced team members. A delight to work with!
We probably have the worst well water possible with very high levels of iron. The Plumbing Source experts have the knowledge and expertise to keep our water clear. We don't trust anyone else to take care of us!
Brandon from Plumbing Source!!! Called about a blockage in our main line. Plumbing Source sent Brandon. Main line is operating perfectly again. We cannot thank Plumbing Source enough. Been using Plumbing Source for 7.5 years now. Great Company with great people!
My experience with The Plumbing Source was outstanding! The customer service representative was friendly and very helpful with scheduling an appointment. The service provided by the technicians was outstanding. They took their time to identify the problem, thoroughly explain how they would resolve the problem, provided a quote before any work was done and cleaned up the work space before leaving. I would recommend this company to anyone who needs plumbing services.
Piotr (Peter) was timely, very knowledgeable, and straight to the point. When the service was completed, he didn’t leave a mess and I felt like I was given a fair price. I would recommend him and The Plumbing Source to anyone I know.
Tyler did a FABULOUS job of inspecting everything and helping to determine how to fix my various issues. He was attentive, polite, and very resourceful. Great service! Highly recommend.
Al and Tony were very efficent and informative about what had caused the leak. They came in and quickly determined what the issue was and how to fix it. After they had fixed the leak they cleaned everything up! They were wonderful and I would recommend them 100%.
Jonny was quick, efficient and kind. He came to my home within an hour and fixed my issue within 15 min on Christmas Eve for an affordable price.
They are professional, knowledgeable, and efficient. They fixed my 🚿 shower pipe that was disconnected from the main unit in less than hour. I'll definitely use them for many more plumbing issues. The price was super reasonable and the plumbers were super friendly. 👍👍👍
I have been a customer of Plumbing Source for many years and have never been disappointed by their quality of service, timeliness or ability of the technician to relate to me as the customer. Most recently, Dan installed my new kitchen faucet and explained the various functions and how to make minor changes to settings.
My hot water tank went bad and flooded my basement. After the water was pumped out I called The Plumbing Source. They came out next day with new hot water heater. Installed an A O Smith 40 gal. Install price was very reasonable. LOWE'S estimate was between 7k and 12k. The Plumbing Source much cheaper. The installers were very professional and curtious.
I have used The Plumbing Source for well over 15 years. I have had many different plumbers from the Plumbing Source at the house. Each Plumbing Source plumber has been exceptional. They have all been professional, friendly, and taken the time to explain problems to me. I have always been able to get an appointment in a timely manner. I would never use another plumber. The Plumbing Source has been great.
The Plumbing Source does great work and timely delivery. I have used them frequently through the years and they have not failed.
Had a water leak I thought was from upstairs bath tub vs roof leak. Dan did not rush, was at my home for 2 hours trying to find leak but no leaking pipes found. Also had toilet tank seal and flushing device replaced.
We’ve used them several times and each time they were able to come the same day, had profession and friendly employees, and were a good value!
Tyler was prompt, professional, and helpful! He explained the issue with our shower mechanism thoroughly and sourced the right part quickly. We appreciate his service and definitely recommend The Plumbing Source.
Prompt reply, Quick to get service for new garbage disposal installation. , Polite and knowledgeable service man with the product I needed on hand. And he left his workplace clean. Highly recommended!!
Tony was knowledgeable, professional, friendly and extremely trustworthy, thoroughly explained the issue, the root cause of the issue and then offered us our options and his opinion on what we should do based on his experiences in the business for over 30 years. We completely felt comfortable and very appreciative of his opinion and we knew that it would be done correctly. While he was there to take care of the issue we scheduled him for, he noticed a very serious issue with how the gas line was installed by another contractor. He provided us with a written estimate of what needed to be corrected and we are scheduling it to be done as well!