If we knew when we were going to have a plumbing emergency, it wouldn’t be an emergency. That’s the nature of emergencies: they happen when we least expect them to.

And so it was for me when I discovered that my four-year old sump pump had quick working. My wife was in the basement and decided to empty the dehumidifier. Normally this turns the sump pump on, but that didn’t happen this time. She looked into the pump well and saw the water was nearly up to the floor and ready to overflow.

Now we had already gone through a basement flood […]